Rent your adventure outdoor equipment
Order process
Selection of products, rental period and delivery time
Selection of products, rental period and delivery time
You decide what you rent, when you need it and how long you want to keep it. With a minimum rental period of 3 days, we also enable weekend trips. If you have any questions about our products or the ordering process, we will be happy to help you. Call us, email us at info@eddysadventure.de or use our live chat at the bottom right of the website.
Payment process
Payment process
With us you have the flexibility to choose from different payment systems. We are confident that there is the right payment method for you. Please note that we charge a deposit to cover any possible damage or loss to our high quality and expensive products. However, we want to emphasize that we are not small-minded and don't start counting the tent pegs.
Delivery
Delivery
Our products are delivered with the reliable shipping service provider DHL. This means that after your rental period you have the convenient option of returning the items free of charge to one of the many DHL shipping stations without wasting any time. The return is completely free of charge for you.
Your adventure can begin
Your adventure can begin
We hope you enjoy our products during your adventure. If you have any questions, don't hesitate to contact us. We are happy to assist you remotely and support you as best we can.
Product damage during your adventure
Product damage during your adventure
If a defect occurs or a product breaks during your adventure - which we hope does not happen - please inform us immediately and, if possible, take a photo of it. We will then try to help you. The photo and description also help us to fairly assess the damage after the rental period.
Return shipping and possible purchase
Return shipping and possible purchase
Please remove any coarse dirt from the items and ensure that they are dry to avoid mold formation. No use of dryers, detergents or chemical cleaners, as we clean the products ecologically and gently. Then pack the items in our shipping box and send them back free of charge via a DHL station. You have 1-2 working days to return the item. If you are interested in purchasing individual items, please contact us in good time before returning so that we can provide you with a price.
We are interested in your adventures
We are interested in your adventures
Share your adventures with us! Feel free to write to us at info@eddysadventure.de and attach a few nice photos. If you allow us, we can also publish your adventure on our website and inspire other people to have their own adventure.